Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’ work day. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office 365 […]
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5 virtualization options for every SMB
Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company. So why not start with this simple list of the five most […]
4 ways to avoid angry phone calls from clients
Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to […]
How to master Microsoft Excel
You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach. You need to compile data […]
Best practices for SMB Facebook pages
One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites. Focus on getting comments […]
5 Easy tips for preventing data breaches
Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five are our favorites. 1. Multi-factor authentication (MFA) This tool earns the number one spot on […]
Why you need Hardware-as-a-Service
The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. If this is your current situation, it might be time to consider Hardware-as-a-Service (HaaS), a pay-as-you-go model where you pay your managed services provider (MSP) a monthly fee to take […]
5 Benefits of Hosted IT Services for SMBs
Hosted IT services can be delivered in a few different ways, but first things first: When IT support providers say they offer small businesses an array of “hosted IT services,” what they’re really talking about is “The Cloud.”
The Cloud is familiar to most small business owners because all the ways it makes their technology easier to manage, saves them money, and improves their employees’ output are well advertised.
Hybrid cloud: Give your SMB more flexibility
When it comes to the cloud, small- and medium-sized businesses (SMBs) may be compelled to choose either a private or a public cloud infrastructure. But there’s a third option, and it’s called the hybrid cloud. Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter controls […]
Make tech trends work for you! Here‘s how
Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads are a treasure […]