Support Center

Your lifeline for emergency IT recovery

Welcome to the OC-IT Support Center. Please use the following contact information for technical support requests only. For all other inquiries, please use the information and form on the Contact Us page.

  • For immediate support, please call 949-373-8180. Our emergency response time is 1 hour or less
  • For proactive 24/7 support that costs less than your daily cup of coffee, consider our managed services

OC-IT Managed Services

Enrolling in our monthly managed services is the smartest way to prevent downtime in productivity and unexpected hardware and software costs. We provide 24/7 network security and support that promotes the proactive maintenance and stability of your organization’s IT environment. Choose from 3 hassle-free plans to fit your needs and budget.

OC-IT’s Managed Services plans include:

  • Premium on-site scheduling
  • 15% to 20% OFF hourly rate or FREE service calls
  • Guaranteed emergency response time
  • Discounted or FREE remote/phone support
  • 24/7 network monitoring
  • Server stability and performance
  • Notifications of unusual events
  • Daily backup monitoring
  • Daily firewall monitoring
  • Executive Summary Monthly Report
  • Virus definition updates
  • Unlimited Remote Patch Management
  • Online custom Client Portal
  • Creation of Acceptable User Policy
  • Daily system status email
  • Quarterly Review and Planning Meeting