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5 virtualization options for every SMB

September 14th, 2018
5 virtualization options for every SMB

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company.

4 ways to avoid angry phone calls from clients

September 13th, 2018
4 ways to avoid angry phone calls from clients

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy.

How to master Microsoft Excel

September 12th, 2018
How to master Microsoft Excel

You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them.

Pie and Sunburst Charts

Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

Best practices for SMB Facebook pages

September 10th, 2018
Best practices for SMB Facebook pages

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites.

5 Easy tips for preventing data breaches

September 7th, 2018
5 Easy tips for preventing data breaches

Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five are our favorites.

Why you need Hardware-as-a-Service

September 5th, 2018
Why you need Hardware-as-a-Service

The new flashy set of PCs your company just bought last year are becoming outdated, and you don’t have enough IT staff to maintain them. If this is your current situation, it might be time to consider Hardware-as-a-Service (HaaS), a pay-as-you-go model where you pay your managed services provider (MSP) a monthly fee to take care of all your hardware needs.

5 Benefits of Hosted IT Services for SMBs

September 5th, 2018
5 Benefits of Hosted IT Services for SMBs

Hosted IT services can be delivered in a few different ways, but first things first: When IT support providers say they offer small businesses an array of “hosted IT services,” what they’re really talking about is “The Cloud.”

The Cloud is familiar to most small business owners because all the ways it makes their technology easier to manage, saves them money, and improves their employees’ output are well advertised.

Hybrid cloud: Give your SMB more flexibility

September 4th, 2018
Hybrid cloud: Give your SMB more flexibility

When it comes to the cloud, small- and medium-sized businesses (SMBs) may be compelled to choose either a private or a public cloud infrastructure. But there’s a third option, and it’s called the hybrid cloud.

Hybrid clouds are a combination of private and public clouds.

Make tech trends work for you! Here‘s how

August 31st, 2018
Make tech trends work for you! Here‘s how

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.

3 Tips for Virtualization as a DR solution

August 29th, 2018
3 Tips for Virtualization as a DR solution

One effective Disaster Recovery (DR) solution for small businesses that most people are unaware of is Virtualization. The former is a strategy used to recover your business after a disaster has struck, while the latter is a way for businesses to save money by running all their office PCs on a “virtual” server.