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Diverting funds away from primary business functions to deploy and maintain IT infrastructure used to be hard for SMBs. However, with hyperconvergence making IT more affordable, it’s now unavoidable. Here’s what you need to know. What is a hyperconverged infrastructure? In a traditional IT environment, hardware for networks, servers, and storage had to be purchased […]

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice […]

Office 365 comes with different storage and sharing options to make business owners more productive. Two of these are OneDrive and SharePoint, both of which have a long list of features and benefits. Which option is best for you? Keep reading for the answer. Looking for a secure platform to manage your files? Where do […]

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering. This strategy can be used to steal personal information from unsuspecting […]

Have you been using the same mouse for several years now? If you’re feeling discomfort in your mouse clicking hand, then it’s probably time to consider an upgrade. The perfect mouse lets you work efficiently, easily, and safely. So the next time you’re in the market for new mouse, keep these tips in mind. Cable […]

To access the web when the internet was in its infancy, computer users could only choose between Netscape Navigator or Internet Explorer. Thanks to advancements in technology, people can now do their work in a browser. If you’re looking for an alternate way to surf the web, our list below will have an answer for […]

Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’ work day. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office 365 […]

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company. So why not start with this simple list of the five most […]

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to […]