WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening? Be […]
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How to Prepare for Disaster: An Introduction to IT Emergency Planning
Modern businesses invest billions of dollars every year in technology, so it only makes sense that they should do everything to protect it. After all, an IT disaster can quickly lead to enormous losses, particularly if you’re still relying on the break/fix support model rather than proactively protecting your technology assets.
Can AI empower customer service agents?
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]
Virtualization is not the same as the cloud
Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage, […]
Business phones: How long should they last?
Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines […]
Outlook gets new features
The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will connect you to the people and technology that power your productivity and help protect you and your business. Want to see what’s new and coming soon from Microsoft? Read on. […]
6 Key Advantages of Migrating to VoIP for Small Businesses
Though the humble landline has been serving business communication needs for over a century, there’s little doubt that it’s on the way out. Over the last decade, VoIP technology has advanced in leaps and bounds, driven by changing consumer habits and the evolving needs of modern businesses.
Leave no room for hackers to operate
For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an opportunity to profit off other people’s trust. Here are some things you can do to continue enjoying Facebook and Twitter without compromising your privacy. Lockscreens exist for a reason Make […]
Keep your laptop from overheating
Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop damage is overheating. Learn how to prevent your laptop from overheating, so you can boost its speed and prolong its life. Causes of overheating Laptops create heat during their normal […]
How to make social media marketing work for you
Regardless of your company’s size, social media marketing is a valuable tool you can’t afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social media stratosphere. #1 Prove you’re an expert It’s important to know […]