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Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your […]

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans […]

Virtualization security often ends up on the back burner, and you probably didn’t even realize how important it is. However, like the rest of your technology, a virtualized infrastructure must be secured. To help keep yours protected, here are some of the security risks involved with virtualization and ways to control them. Security risks of […]

Are your tweets not getting enough exposure? While posting regularly and writing bold headlines are important in grabbing the audience’s attention, there are other Twitter tactics that you should be employing in order to get the most retweets. Listed below are just a few ways to maximize your company’s reach over Twitter. Schedule your tweets […]

Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Transitioning from traditional phone lines to a VoIP solution smoothly requires preparation and forethought. Here are the key components to making the shift. Network stability Implementing a VoIP phone system presents unique challenges, such as maintaining […]

Microsoft Word is the top choice for businesses when it comes to word processing. You can create professional documents and even incorporate tables and graphs when you’ve got lots of data. But there are a number of hidden features that, when utilized properly, could greatly enhance your Microsoft Word experience. And since Word is updated […]

Cyberattacks continue to evolve at a worrying pace. Just when you think one security threat has been fixed, a more dangerous version of that threat is discovered. One such threat is Spectre and it’s more recent variant, NetSpectre. Read on to learn more. Spectre 101 For those who don’t know, Spectre is a vulnerability in […]

Every business sits on top of a foundation of building blocks that enable it to operate smoothly and efficiently. One of the most essential is IT hardware. Server hardware can be expensive, which is why proper management is vital. Overburdening your systems can lead to an increase in operating temperature, which can then lead to […]

Every now and again, you get frustrated with your web browser’s limited functionality. But if you’re using Google Chrome, there’s a good chance someone has created an extension to make your work life easier. There are thousands of extensions just waiting to boost your productivity with just a click of a button. Here’s a preview […]

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, […]