The biggest reason why we tried OC-IT to manage our network is because our previous computer support did not respond to our needs in a timely manner. The reason why we now are committed to using OC-IT is because they showed instant proof in value added services. It’s amazing how not only do they respond quickly, whether it’s remote or on-site, but we also seem to have less problems than ever! We have a relatively small budget dedicated to our IT infrastructure and OC-IT was able to provide us with a plan which ensures fast reliable and friendly service on-demand with all costs known upfront and the confidence that our network maintains 100% availability.