Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]

So you’ve been using Office 365 for your business for quite some time now. But did you know that there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 […]

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

Did you just get the newest MacBook Pro? Or the Lenovo Yoga 920? Either would be very exciting, but before you start showing off your new purchase, there are five steps you should take to make your laptop experience even more enjoyable and long-lasting. 1. Update your laptop’s operating system One of the first things […]

It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that. Scrolling Scrolling is a convenient method to navigate a website. Instead of clicking […]

Power outages, disasters, and other disruptions are inevitable. Thousands of businesses around the globe are affected by them every year, with lost profits ranging into the millions, if not billions. So how can your business protect itself and stay open when the unexpected strikes? Here is a standard business continuity plan (BCP) your company can […]

The efficiency of hypervisors against cyberattacks has earned them a reputation as a reliable and robust software application. But the persistence of hackers who never run out of creative ways to breach systems keeps IT experts on their toes. You should know the vulnerabilities of hypervisors so you can defend them properly and keep hackers […]

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]

Even if the subscription model is making more companies look like slow money drains, subscribing to Microsoft’s cloud-based Office 365 is well worth the investment. Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers. If you go for […]

To monitor your employees, or not to monitor them, that is the topic of this blog post. If you’ve ever considered checking in on your staff’s online activities, you may have hesitated about whether or not it’s the right decision. We’ve listed the pros and cons of monitoring your employees, and some tips to make […]