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Four questions to answer before virtualizing

For decades, business owners believed that servers, data centers, and IT staff were necessary to operate. No one could imagine a workplace without these important tools. This explains why virtualization took a while to take off. To understand its benefits, here are four things to consider.  Studies have shown that over 70% of IT budgets […]

13 Cybersecurity terms that every business leader should know about

Understanding technical security terms and concepts is one of the most consistent complaints we hear from clients. That’s why we strive to deliver service explanations and benefits in plain English. Unfortunately, some of the jargon is unavoidable, which is why we’ve compiled a list to help you understand some of the more common terms.

Why your firm should record its calls

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]

10 Office 365 features you need to know about

So you’ve been using Office 365 for your business for quite some time now. But did you know that there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 […]

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

Enjoy an improved laptop experience

Did you just get the newest MacBook Pro? Or the Lenovo Yoga 920? Either would be very exciting, but before you start showing off your new purchase, there are five steps you should take to make your laptop experience even more enjoyable and long-lasting. 1. Update your laptop’s operating system One of the first things […]

Five design tips to improve your website

It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that. Scrolling Scrolling is a convenient method to navigate a website. Instead of clicking […]

Keep your business alive with BCP

Power outages, disasters, and other disruptions are inevitable. Thousands of businesses around the globe are affected by them every year, with lost profits ranging into the millions, if not billions. So how can your business protect itself and stay open when the unexpected strikes? Here is a standard business continuity plan (BCP) your company can […]

The vulnerabilities of hypervisors

The efficiency of hypervisors against cyberattacks has earned them a reputation as a reliable and robust software application. But the persistence of hackers who never run out of creative ways to breach systems keeps IT experts on their toes. You should know the vulnerabilities of hypervisors so you can defend them properly and keep hackers […]

VoIP options for SMBs

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]