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Why you should consider using softphones

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones. Anytime, anywhere business phone Softphones […]

Microsoft 365 Apps admin center capabilities for better management

February 28th, 2022

IT administrators are in charge of supervising and securing workflows, devices, and software to ensure optimal user experience while keeping cyberthreats at bay. The shift to remote work — and more recently, hybrid work — has not been a walk in the park for them. The good news is that Microsoft is doing all it […]

A checklist for avoiding WordPress website issues

February 25th, 2022

Maintaining a WordPress website is not as difficult as it may seem, but there are certain tasks that should be done on a regular basis to ensure optimal performance. In this blog post, we will outline six essential maintenance tasks that all business owners should follow. By following these, you can avoid common problems such […]

Why dashboards are vital tools for business growth

February 23rd, 2022

People are visual creatures, so we interpret visual data better than written words. That’s why most businesses turn to dashboards to present data in a way that’s easy to understand. Here are some common uses of dashboards across various business functions. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various […]

Fileless malware: The invisible threat

February 18th, 2022

Hackers have found a clever way to get around anti-malware software — they’re using fileless malware, a type of malicious software that’s not as visible as traditional malware. This means it can infect your entire infrastructure without you even knowing. Let’s take a closer look at how fileless malware works and what you can do […]

Choosing between laptops and desktops for your small business

February 14th, 2022

Small businesses like yours often work on a limited budget. This means you have to carefully consider every purchase you make to get the most bang for your buck. When it comes to computers, for instance, you need to choose between laptops and desktops, and decide which is the better option for your business. Here […]

How to keep callers engaged while on hold in a call

February 11th, 2022

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

February 9th, 2022

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay. To help IT personnel fulfill […]

Benefits of deploying a hybrid cloud

February 7th, 2022

More and more companies these days are hosting their business components on the cloud, as it has proven to be reliable, cost-effective, and secure. However, many small- and mid-sized businesses (SMBs) experience certain operational pains on either the public or private cloud. Fortunately, they can now opt for a middle ground that offers the best […]

Here’s why your SMB should consider business intelligence

February 4th, 2022

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much […]