As a business owner, you know that gaining and growing a solid base of loyal customers is crucial to the success of your venture. Therefore, the effectiveness and reliability of your customer relationship management (CRM) system will determine how far your company will go. Imagine buying a product, and it breaks the first time you […]

If your company has recently suffered from a data breach or a ransomware attack, then you know how costly it can be. You lose not just hundreds of dollars but also the reputation you’ve built through the years. That’s why you need cutting-edge cybersecurity solutions to protect your business from ever-growing cybersecurity threats. The good […]

Servers are at the heart of most small- and medium-sized business (SMBs) operations. But with the strain that most SMBs put on their servers, one of the most important maintenance variables is temperature management. Understanding why keeping your servers cool will help you implement measures that can prevent them from crashing, which can lead to […]

Total immersion into tech is increasingly becoming a requirement in today’s business landscape. But despite this, many companies still use legacy phone systems. It would be smart to move on from outdated communications platforms and embrace a flexible, future-ready solution: VoIP. Different phone systems Phones have come a long way from analog landlines. Nowadays, many […]

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan tasks that IT administrators have had to accomplish in the past few months due to the pandemic. And they had to accomplish all of these within an expedited timeline. To say that they are the unsung heroes […]

While small- and medium-sized businesses (SMBs) are increasingly adopting cloud solutions, certain concerns such as security and regulatory compliance have made it challenging for some to migrate all of their resources to public cloud servers. The solution is to adopt a hybrid cloud instead. Hybrid clouds are a combination of private and public clouds. In […]

Even the best managed IT services provider (MSP) can overlook certain business continuity plan (BCP) details. This is why businesses should always be on the lookout for the following pitfalls of BCP to ensure that the plan works as it should. Over-optimistic testing The initial testing attempt is usually the most important, because it’s when […]

As IT security consultants and managed service providers, we are business partners who provide clients with enterprise-level IT. We specialize in overwhelmingly intricate technology and keep ourselves abreast of the latest cybersecurity developments. However, as with all partnerships, you have a role to play, too. Here’s how you and everyone in your team can play […]

Is your mouse uncomfortable to use, but you can’t switch to using your laptop’s trackpad instead because it’s even more cumbersome for you? Then it’s time for you to buy a new mouse. But with so many brands and models out there for you to choose from, you may find it difficult and overwhelming to […]

Voice over Internet Protocol (VoIP) technology has vastly improved team collaboration. VoIP systems, however, are not immune to a variety of cyberattacks. And because VoIP-based threats are not as well-known as ransomware, phishing mail, and other more recognizable attacks, organizations tend to be lax toward securing their communications systems. Follow these tips to protect your […]